Effective Date: 01.12.24

Welcome to Xafran Mart BD! These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our website.

1. Acceptance of Terms
By accessing and using Xafran Mart BD (the “Website”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you should stop using the Website immediately.

2. User Account
To place an order or access certain features, you may be required to create an account on our Website. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

– Account Security: You are responsible for maintaining the security of your account and for any activity that occurs under your account.
– Account Suspension/Termination: We reserve the right to suspend or terminate your account if we suspect fraudulent activities, non-compliance with our terms, or other harmful activities.

3. Products and Pricing
– Product Information: We make every effort to ensure that the products listed on our Website are described and depicted accurately. However, we do not guarantee that the information is always error-free or complete.
– Pricing: All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice. We reserve the right to modify prices and adjust the availability of products at any time.

4. Order Process
– Order Acceptance: Your order constitutes an offer to buy products, which will be accepted by us upon confirmation of your order. We reserve the right to cancel or refuse any order at our discretion.
– Shipping and Delivery: Orders are processed and shipped according to the information provided during checkout. We are not responsible for delays caused by third-party shipping carriers.

5. Payment
– Payment Methods: We accept a variety of payment methods, including credit/debit cards and mobile payments. You agree to provide accurate payment information when making a purchase.
– Transaction Security: We use secure payment gateways to protect your personal and payment details. However, you are responsible for ensuring the security of your own devices and accounts.

6. Returns and Refunds
– Return Policy: We accept returns in accordance with our return policy. Products must be returned within [Insert Number of Days] days of delivery in unused, unopened condition.
– Refunds: Refunds will be issued based on the original payment method once the returned product is received and inspected. Refunds may take [Insert Number of Days] business days to process.

7. Intellectual Property
All content on this Website, including text, images, logos, graphics, and designs, are the property of Xafran Mart BD or its licensors and are protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this Website without prior written consent.

8. User Conduct
When using our Website, you agree not to:

– Engage in any activity that could harm or disrupt the functionality of the Website.
– Use the Website to engage in any fraudulent, illegal, or harmful activities.
– Violate the rights of others, including intellectual property rights.

9. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it before using our Website.

10. Limitation of Liability
– No Liability: To the fullest extent permitted by law, Xafran Mart BD will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website, products, or services.
– Third-Party Links: Our Website may contain links to third-party websites. We do not endorse or control the content of these external sites, and you access them at your own risk.

11. Indemnification
You agree to indemnify and hold harmless Xafran Mart BD, its affiliates, officers, employees, and agents from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of the Website or violation of these Terms and Conditions.

12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from the use of the Website will be resolved in the courts of Dhaka, Bangladesh.

13. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting. We encourage you to review these terms periodically.

14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

– Email: info@xafranmartbd.com
– Phone: 01784-457523
– Location: Wireless Gate, Mohakhali, Dhaka, Bangladesh